Información de contacto

Contact Information

We’d love to hear from you. Whether you have a specific question about our natural fabric certifications, need help with sizing, or want to track an existing order, the PureOnSkin team is here to provide gentle support.


Get In Touch

The most efficient way to reach us is via email. We aim to respond to all inquiries within 24 hours (Monday – Friday).

  • Customer Support Email: pureonskin@zohomail.eu

  • Wholesale & Partnerships: pureonskin@zohomail.eu

  • Support Hours: 9:00 AM – 6:00 PM (CET)

Mailing Address

Note: This address is for administrative purposes only. Please do not send returns here without first contacting customer support for a return authorisation and the correct warehouse address.


PureOnSkin Official

Calle Pescara, 3, Javea, Alicante, 03730

Spain 


Order Inquiries

If you are contacting us regarding an existing order, please include your Order Number (e.g., #POS1001) in the subject line to help us assist you faster. You can also Track Your Order Here.


Send Us a Message: pureonskin@zohomail.eu